FAQ

What’s an Infusion?

An infusion is a procedure that delivers medication into your bloodstream. The medication flows from a sterile bag through plastic tubing and a small needle inserted into one of your veins. 

Who administers my infusion treatment?

A licensed healthcare professional such as a nurse trained to provide infusion therapy will be administering your treatment.

Where can I go for my infusions?

There are several options to choose from. Your doctor can help choose one that’s right for you.

  • Doctor’s Office
    • Many physicians have in-office infusion capability. Your doctor may provide this care within their office or refer you to a physician who offers in-house infusion services.
  • Hospital Outpatient Department
    • Many hospitals provide outpatient services, including infusion therapy. These services may be performed in the hospital or at an off-site location owned by the hospital.
  • Freestanding Infusion Center
    • These are Infusion Centers located within the community or at some select pharmacy settings.
  • Home Infusion Service
    • Some medications can be administered by a healthcare professional in your home.

How long will it take to receive my infusion?

The time of your infusion will vary depending on your prescribed medication. Please speak to your doctor or contact your Infusion Center if you would like more information about your infusion.

Can I bring anyone to my infusion?

We always try to accommodate a friend or a family member to sit with you during your infusion. Please contact the facility to make arrangements.

Will I be allowed to eat during my infusion?

Please contact your doctor or the Infusion Center regarding specific instructions on preparing for your infusion, especially eating or drinking before or during your infusion. Depending on the time and duration of your infusion, you may be directed to eat before you arrive at your infusion location. Your center may provide light snacks and beverages for you, or you can bring your own. You may also have to fast, so make sure to speak with your physician.

Will my doctor be at my infusion?

Your doctor will be involved with your treatment but may or may not be physically present at your appointment, depending on where your infusion is being administered. Your infusion is administered by a licensed healthcare professional. If you are going somewhere other than your doctor’s office, he or she will be in communication with the center.

As always, see your regular doctor for all your usual check-ins or appointments not involving infusion administration. 

What can I do during my appointment?

Many locations offer televisions and magazines to help pass the time. Here are some ideas you may also want to consider:

  • Use the time to relax. Take a nap.
  • Listen to music on your phone (be sure to bring headphones).
  • Watch a movie (if using a personal tablet please be sure to bring headphones)
  • Catch up on some reading.
  • Do a crossword puzzle, word search, etc.
  • Work on your laptop—our infusion centers offer free Wi-Fi access.
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